Privacy
policy.
How we collect, use and protect personal data. In line with the GDPR and the Croatian Act on the Implementation of the General Data Protection Regulation.
General information
This Privacy Policy explains how PowerGym collects, uses and protects the personal data of website users and clients.
PowerGym respects users' privacy and processes personal data in accordance with:
- —the General Data Protection Regulation (GDPR)
- —the Act on the Implementation of the General Data Protection Regulation of the Republic of Croatia
Data controller
PowerGym, a sole trader providing personal training and fitness services.
What data we collect
- —first and last name
- —email address
- —phone number
- —data sent through the contact form
- —data relating to session bookings
- —data from equipment enquiries (delivery city and country, colour choice, and delivery and assembly services)
- —technical data such as IP address and browser information
Purpose of data processing
- —respond to user enquiries
- —book and organise sessions
- —prepare quotes and organise the delivery and assembly of equipment
- —communicate with clients
- —improve the user experience
- —keep client records
- —meet legal obligations
Legal basis for processing
- —the user's consent
- —the performance of a contract or the provision of a service
- —legitimate interest
- —legal obligations
Cookies
The website uses necessary cookies so the site works properly and — only with your consent — analytics and marketing cookies.
You can manage cookies through your browser settings and withdraw consent at any time through the cookie settings on the site.
With your consent we use Google Analytics 4 (analytics) and Meta Pixel (marketing); processing may involve transferring data outside the EU (to the USA) on the basis of the EU-US Data Privacy Framework. Details are set out in the Cookie Policy.
Sharing data
PowerGym does not sell or share personal data with third parties except:
- —when legally required
- —with technical service providers (hosting, email, analytics)
- —when the user consents to it
Data storage
Personal data is kept only for as long as necessary for the purpose for which it was collected, or as required by law.
Data from the contact form and equipment enquiries is kept for up to 12 months from the last contact, unless the enquiry leads to a contractual relationship, in which case the data is kept in line with statutory retention periods.
Data security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss or misuse.
Your rights
- —request access to their data
- —rectify inaccurate data
- —request the erasure of data
- —restrict the processing of data
- —withdraw consent
- —object to the processing of data
- —lodge a complaint with the Croatian Personal Data Protection Agency (AZOP)
Data protection contact
For any questions about the processing of personal data, you can contact us:
Changes to this privacy policy
PowerGym reserves the right to amend this Privacy Policy at any time.
Any changes will be published on this page.